The Santa Clara Valley Transportation Authority (VTA) has an alert system managed by GovDelivery. The system is supposed to alert subscribers of delays affecting any and all bus and light rail service in Santa Clara County.
Greta Helm, VTA’s Chief External Affairs Officer, was at our last group meeting last Thursday. I inquired to her specifically about this issue. Notes on that meeting will be available shortly.
It seems VTA’s implementation of GovDelivery for alerts doesn’t always tell you everything. Details on what’s going on – and how YOU can help to fix it – are available after the More… jump.